Returns and Refunds

Demo return policy: Return requests may be submitted within 7 days of delivery for eligible, unused products in their original condition.

Eligible issues

• Damaged item received
• Incorrect item delivered
• Missing item from an order
• Product materially different from the order

Return conditions

Products should be unused, unopened where applicable and returned with original packaging. Hygiene-related or used products may not be eligible for return.

Refunds

Approved refunds are sent to the original payment method after the return or issue review. Processing time depends on the payment provider.

How to request help

Contact support with your order number, delivery date and clear photos where the item is damaged or incorrect.

Replace these demo terms with your final return, exchange and refund rules before launch.